Refund policy
We want you to be satisfied with your purchase. If you are not completely happy with your order, you may request a return or refund in accordance with the policy below.
Returns must be requested within 14 days of receiving your order. Items must be unused, in their original condition, and returned in the original packaging. Certain items, including personalized, custom-made, or final sale products, may not be eligible for return unless they arrive damaged or defective.
To initiate a return, please contact us with your order number and details of the item you wish to return. Once your return request is approved, we will provide instructions for returning the product.
After the returned item is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to the original payment method within a reasonable timeframe, depending on your payment provider.
If your order arrives damaged, defective, or incorrect, please contact us as soon as possible after delivery and provide photos if applicable. We will work with you to resolve the issue through a replacement, exchange, or refund where appropriate.
Shipping charges are generally non-refundable unless the return is due to our error or a defective product. Customers may be responsible for return shipping costs unless otherwise required by law.
For any questions regarding returns or refunds, please contact us using the information provided on our website